FAQ
A question, need help? The FAQ is there for you! If you still don't find the answer, use the "contact me" section or send an email to neoforme.3D@gmail.com, and a response will be sent to you quickly. Monday to Friday from 9:30 AM to 6:30 PM.
Questions / Answers
Who creates the items sold on NéoForme 3D?
All objects are designed, conceived, and printed by me, in my workshop in France. I am a young chemical engineer passionate about 3D printing.
What materials do you use?
I print with PLA, a biosourced plastic derived from corn starch. It's a more environmentally friendly alternative to traditional plastics.
What are the shipping times?
Products are generally shipped within 2 to 3 business days after ordering. As each piece is printed on demand, a short delay is sometimes necessary.
Can I place a custom order?
Yes, gladly! Simply contact me via the form or by email (Néoforme.3D@gmail.com) to discuss your project.
Can I choose a different color?
Yes, just contact me so I can check available stock and production times.
Is it suitable for children?
The toys are paint-free and chemical-free, 3D printed in PLA, but they are not CE certified toys. They are suitable as playful objects under adult supervision.
Are the objects unique?
Yes! Each print may have slight variations (texture, print lines, filaments with color gradients) which makes each piece unique.
Can I pay by card?
Yes! Payment is possible by credit card or via PayPal, securely.